About Us

We are Quest Informatics Pvt Ltd. ("QIPL", "we" or "us"), No. 960, 2nd Main, 4th Block, Rajajinagar, Bangalore, India.
We at QIPL are committed to safeguarding your privacy. This Privacy Policy describes how we may collect, use, share, and keep your personal information. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. Please make sure you read this Privacy Policy carefully.

Privacy Policy coverage

This Privacy Policy applies to our external facing websites and other online services and will be available by a link on all sites and services which it covers.

Personal information we collect

According to this Privacy Policy, references to ‘personal information’ mean any information relating to an identified or identifiable individual. For example, personal information may include your name, contact details and location.

We collect information when you choose to contact us for more information or when you register for one of our websites or online services. You may give this information to us directly or indirectly through your credentials from third parties such as LinkedIn or any other party. This information typically includes your name, professional credentials, email address and other contact data. We may append information from other sources, such as Google Analytics or equivalent, to supplement what you give us. We do, on occasion, obtain or license contact information from third parties for limited marketing purposes, such as maintaining an accurate marketing database.

We gather date, time and certain additional information about a user's browser and system or device configuration and capabilities, navigation history, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), and IP address of all those who visit our websites. We may use this information for our internal security audit log, for trend analysis and system administration and to gather broad information about our audiences. When you submit information through a form on one of our websites, we capture and store your IP address and email address. We use this information for website personalization purposes.

Cookies or similar technologies used by us

We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movement around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

How is your personal information used by us?

We might use the collected personal information to provide and administer our services, understand our audience and improve how our websites work, contact you and answer your questions, market and advertise our products and services to you, allow you to publish the comments and participate in professional web-based forums, keep our systems, users, employees and services safe, provide the information or support you requested.

 

How is your personal information shared by us?

We may disclose personal information about you to third parties such as to other members of companies and to vendors that work on our behalf. These companies are authorized to use your personal information only as necessary to provide services to us like fulfilling orders and delivering packages, payment processing, providing customer service, sending marketing communications, fulfilling subscription services, conducting research and analysis, providing cloud computing infrastructure

In certain situations, QIPL may be required to disclose personal data in response to lawful requests by public authorities, to meet national security or law enforcement requirements.

As further required by law, we may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Duration we keep your personal information

We keep your personal information for so long as is necessary in light of the purpose for which it was originally collected or lawfully further processed. The criteria we use to determine the period of time for which your personal information may be kept include the nature and type of personal information that you provide to us, the purpose for which you provide your personal information to us the necessary business and operational requirements to continue to supply the services or functionality you have requested.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

 

Where your personal information is stored by us

We collect, store, and process information on servers around the world or access that information globally. The privacy protections in these jurisdictions may not be equivalent to those in your country. We will take steps to ensure that your personal information continues to be protected through adequate safeguards, copies of which are available on request at the email address mentioned below in our contact section at the end of the page.

Rights you have on your personal information

Upon request, we provide you with information about whether we hold any of your personal information. These include the right to access, and in some circumstances to amend, delete, or restrict the continued processing of, personal information. Please note that deleting your information or restricting the continued processing of your information may limit our ability to continue to provide our websites, applications, and online services to you.

You also have a choice about:

• Whether to receive email marketing messages from us. You may opt out of our email marketing lists by following the opt-out directions at the bottom of our promotional emails. Please note that we have a number of brands and products and allow you to opt out selectively. To remove a specific email address from all QIPL email marketing, send a request to unsubscribe@questinformatics.com.

• Whether to share information about yourself and your use of our sites with third parties including social media sites.

• Whether to use the credentials from a third party, like LinkedIn, to register; then that third party will also record the fact that you have registered for our sites and may use that information consistent with its own privacy statements and practices. If you use Share, Like or similar social media buttons, those actions may be posted elsewhere (such as on the relevant social media sites).

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by sending a mail to unsubscribe@questinformatics.com Please note this does not opt you out of being served ads. You will continue to receive generic ads.

You may access, correct, or request deletion of your personal information by contacting us at marcom@questinformatics.com . If you have any questions about your rights, we will respond to it within a reasonable timeframe. You can also contact your local Data Protection Authority.

 

How we safeguard your personal information:

We use a range of security measures to protect your personal information. Please be aware; however, QIPL cannot guarantee that third parties will safeguard your personal information in a similar manner. Unencrypted information - including information sent via E-mail - may also be able to be read by third parties. As a user of our services, you are responsible for protecting the information you provide, including user name and passwords, from misuse, by encryption or other means. If you have any questions about the security of your personal information, you can contact us at marcom@questinformatics.com.

How we update Privacy Policy

We are constantly working to develop new services. We may also change our practices over time as our business and technology evolve, and this may involve changes to the ways in which we collect, process and use your information. As a result, we may amend this Privacy Policy from time to time.

If we materially change our Privacy Policy, we will take steps to inform you of the change on our websites or other means. If you continue to use our websites, applications, and online services after the date any revised Privacy Policy comes into effect, you will be deemed to have read and agreed to the revised Privacy Policy.

The “Effective Date” at the bottom of this Privacy Policy shows when it was last updated.

 

Other information

Our sites may contain links to other websites not owned by QIPL. We do not control the content or privacy practices of those sites.

Our websites and offerings are directed to people in their business or professional capacities. They are not intended for children under 13 years of age. We do not knowingly solicit information online from, or market online to children under 13 years of age.

We process personal information on the basis of your consent. You have the right to withdraw consent at any time, but this will not affect any prior processing of your personal information.

How you can contact us about Privacy Policy

For questions regarding our Privacy policy practices of the website, or any other privacy issue, please send an email to our Data Protection Officer at marcom@questinformatics.com or contact us at the address below:

Quest Informatics Pvt. Ltd, No.960, 2nd Main, 4th Block, Rajajinagar, Bangalore, India – 560 010.

The revised privacy policy was updated on 18 September, 2018.